For instance, imagine a school that has a license for an A Level Mathematics course for Year 12 and Year 13 students. When the school year ends, they want to add the new Year 12 students and remove the Year 13 students.
Schools commonly want to move cohorts of students in and out of their GO institution.
The simplest way to do this is to first remove all the current users from the school's account. This doesn't mean deleting the users' accounts entirely, but rather just disconnecting them from the school. This won't affect their ability to access individual products through Cambridge GO.
You can remove all users by following the procedure to remove multiple users as described on this help screen.
Next, prepare and upload your school data as described in Adding users to your school account.
*Important note: This process will not change the passwords for existing users, but you must still assign them a password or the upload will not work.