If you are receiving the error message below while trying to activate your site licence code please make sure that you are registered as an Admin in GO if they haven’t already done so.
If you are a GO Admin and want to allow other teachers to activate site licences, you can make them Admins in the User Management area.
You can then activate your site licence code in your school profile area (please click into School Profile at the top right-hand side of your screen) as shown below. You can find detailed information on how to activate your code here > link to Where can I activate a site licence? page
Please reach out our Support team if you are encountering any other code activation error here