Help for Cambridge Go

First Steps & Account Management

• How do I download the app?
• How do I register a new account?
• Why is it logging me into my Elevate account when I use my Cambridge GO credentials?
• How do I know if I’m a Cambridge GO, Cambridge Learn or Cambridge Elevate customer?
• Can I reset my password in the app?

Using the app

• Accessing and using digital Coursebooks and Workbooks in the Cambridge Reader App
• How do I add new resources to my account?
• Are annotations and bookmarks made in the app visible on the web reader and vice versa?
• Why can’t I see all my GO resources on the app?
• Can I log into multiple devices using the same account?
• Why am I being asked to download my web books again?

See all 9 articles

Cambridge Reader Desktop

• How much space does the Cambridge Reader desktop app take up?
• Is there a 32-bit version of the Cambridge Reader Windows app?
• How to download and install the Cambridge Reader desktop app
• System requirements for the desktop app

Issues with the App

• What should I do if I receive a login error message?
• Why do some tables and interactive activities not render properly in the app?
• Why is my download being blocked?
• Why can't I download the Cambridge Reader desktop app?
• Troubleshooting Issues with the Cambridge Reader App
• Text or Images Overlapping in the Cambridge Reader