If you no longer need a resource on your Cambridge GO account, our support team can remove it for you on request.
What you need to do
To request the removal of a product, please send an email to CGO@Cambridge.org from the email address registered to your Cambridge GO account.
This allows us to verify that you are the account holder and helps keep your account secure.
In your email, please include the full title(s) of the resource(s) you would like removed.
Important information before you request removal
Before contacting us, please be aware of the following:
Removing a resource means you will permanently lose access to it.
Activation codes are single-use only and cannot be used again once a resource has been removed.
If you’re experiencing a technical issue
If you are requesting removal due to a technical issue (for example, the resource is not working as expected), please let us know in your email. Our support team will be happy to investigate and help resolve the problem so you can continue using your resource if possible.